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Accessibility results based on four disability groups (Vision, Cognitive, Mobility and Hearing).

These data tables provide a result summary to highlight the key findings in the accessibility of cancellation and support options within the relevant mobile service provider’s application/website interface. The practical use of this table is that it can help you to find what provider has coverage in your area, and in turn whether this provider supports a particular disability group.

This summary is defined as follows:

RED (Top shaded) = all accessibility criteria within this disability requirement have failed.
AMBER (Middle shaded) = some criteria within this disability requirement have passed and some have failed.
GREEN (Bottom shaded) = all criteria within this disability requirement have passed.

User Efficiency Table
Accessibility of Application or Website based on Disability Group
SIM Provider Vision Cognitive Mobility Hearing
AGL

Red traffic light

Amber traffic light

Green traffic light

Amber traffic light

Aldi Mobile

Amber traffic light

Green traffic light

Green traffic light

Green traffic light

Amaysim

Amber traffic light

Amber traffic light

Amber traffic light

Amber traffic light

Aussie Broadband

Red traffic light

Amber traffic light

Amber traffic light

Amber traffic light

Australia Post

Amber traffic light

Green traffic light

Amber traffic light

Red traffic light

Belong

Amber traffic light

Amber traffic light

Amber traffic light

Red traffic light

Bendigo Telco

Amber traffic light

Amber traffic light

Amber traffic light

Red traffic light

Better Life

Amber traffic light

Green traffic light

Amber traffic light

Red traffic light

Boost Mobile

Amber traffic light

Green traffic light

Green traffic light

Red traffic light

Catch Connect

Amber traffic light

Green traffic light

Green traffic light

Green traffic light

Circles.Life

Amber traffic light

Green traffic light

Green traffic light

Amber traffic light

Coles

Amber traffic light

Green traffic light

Green traffic light

Red traffic light

CMobile

Amber traffic light

Green traffic light

Amber traffic light

Red traffic light

Dodo Mobile

Amber traffic light

Amber traffic light

Amber traffic light

Red traffic light

E.Tel

Amber traffic light

Green traffic light

Amber traffic light

Red traffic light

Exetel

Amber traffic light

Amber traffic light

Amber traffic light

Red traffic light

Felix Mobile

Amber traffic light

Green traffic light

Amber traffic light

Red traffic light

Flip

Amber traffic light

Amber traffic light

Amber traffic light

Red traffic light

Goodtel

Amber traffic light

Amber traffic light

Amber traffic light

Red traffic light

iiNet

Amber traffic light

Amber traffic light

Amber traffic light

Amber traffic light

iPrimus

Amber traffic light

Amber traffic light

Green traffic light

Red traffic light

JB HI-FI

Amber traffic light

Green traffic light

Amber traffic light

Green traffic light

Kogan

Amber traffic light

Green traffic light

Amber traffic light

Amber traffic light

Konec

Amber traffic light

Amber traffic light

Green traffic light

Amber traffic light

Lebara

Amber traffic light

Green traffic light

Green traffic light

Red traffic light

Lyca

Amber traffic light

Amber traffic light

Amber traffic light

Red traffic light

Mate

Amber traffic light

Amber traffic light

Amber traffic light

Red traffic light

Moose

Amber traffic light

Green traffic light

Amber traffic light

Red traffic light

More

Amber traffic light

Amber traffic light

Amber traffic light

Amber traffic light

NuMobile

Amber traffic light

Green traffic light

Amber traffic light

Red traffic light

Optus

Amber traffic light

Amber traffic light

Amber traffic light

Amber traffic light

Pennytel

Amber traffic light

Green traffic light

Amber traffic light

Red traffic light

Southern Phone

Amber traffic light

Green traffic light

Amber traffic light

Red traffic light

Spintel

Amber traffic light

Amber traffic light

Amber traffic light

Green traffic light

Superloop

Red traffic light

Green traffic light

Green traffic light

Red traffic light

Swoop

Amber traffic light

Green traffic light

Green traffic light

Red traffic light

Tangerine

Amber traffic light

Amber traffic light

Amber traffic light

Amber traffic light

Telechoice

Amber traffic light

Amber traffic light

Amber traffic light

Red traffic light

Telstra

Amber traffic light

Green traffic light

Green traffic light

Green traffic light

Think

Amber traffic light

Amber traffic light

Amber traffic light

Red traffic light

TPG

Amber traffic light

Green traffic light

Amber traffic light

Red traffic light

Vodafone

Amber traffic light

Green traffic light

Green traffic light

Red traffic light

Woolworths

Amber traffic light

Amber traffic light

Green traffic light

Red traffic light

Yomojo

Amber traffic light

Green traffic light

Amber traffic light

Red traffic light

Other SIM providers which were attempted to be tested but could not be completed include Escapenet, Internode Mobile, GOMO, Reward Mobile, Vaya Mobile, Accord, and Telsim.