The Department of Communities WA, in association with Centre for Accessibility Australia (CFA Australia) and Advocacy WA, hosted a successful Business Accessibility Day at the Mantra Bunbury Lighthouse on Thursday. The event, held from 9:30 am to 4 pm in the Koombana Room, attracted numerous local businesses eager to improve their accessibility for people with disability.
The morning session featured a presentation by Dr. Scott Hollier from CFA Australia, running from 9:30 am to 12:30 pm. Titled “Beyond Compliance: Implementing Digital Accessibility in Workplace Environments,” Dr. Hollier’s talk delved into the nuances of digital accessibility. He covered key topics such as the meaning of digital accessibility for businesses, effective communication strategies for individuals with cognitive and intellectual disability, and the legal obligations businesses must meet to comply with accessibility policies.
Following a complimentary lunch, the afternoon session was led by Sara Gunning from Advocacy WA. Her presentation, “Beyond Accessibility: Improving Facilities and Services for All,” focused on enhancing physical accessibility and customer service for people with disability. Gunning provided practical tips on improving customer service skills, making premises more accessible for a range of disability, and creating achievable accessibility plans for businesses.
Launched by the Honourable Donald (Don) Punch MLA, the Bunbury Business Accessibility Day was a resounding success for South West businesses.
